Refund and Returns Policy

Return & Refund Policy

At Ritzee Trends, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return by following the policy below.

Return Eligibility

  • Returns must be requested within 7 days of the delivery date.

  • The product must be unused, unwashed, and in its original condition.

  • All original tags, labels, accessories, and packaging must be intact.

  • Products that are damaged due to misuse, washing, or normal wear and tear are not eligible for return.

How to Request a Return

To initiate a return, please contact us on WhatsApp and provide the following:

  • Order Number

  • Reason for Return

  • Clear images of the product

  • Images of the packaging (if applicable)

Our support team will review your request and share the return instructions.

Return Form

Before sending the product back, customers are required to fill out the Return Form completely. Please ensure that all the requested details are accurate to avoid delays in processing your return.

Return Shipping

  • Pack the product securely in its original packaging.

  • Ensure that the item is returned in its original condition with all tags, labels, and accessories.

  • After completing the Return Form, ship the product to the return address provided by our support team.

Inspection & Refund

Once we receive your returned item, our quality team will inspect the product and verify its condition based on the returned item and the images shared during the return request.

If the return is approved:

  • Your refund will be processed after successful inspection.

  • The refund will be issued to the original payment method or as per the applicable payment process.

  • Refund processing may take 5–7 business days after approval.

Non-Returnable Items

The following items are not eligible for return:

  • Used or washed products

  • Products without original packaging or tags

  • Products damaged by the customer

  • Customized or personalized products (if applicable)

Contact Us

For any return or refund assistance, please contact us:

WhatsApp Support: +91 9971404812

Please keep your Order Number and product images ready while contacting us for faster support.

Return Form